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CRL IT - How To Guide

• 1. CRL Account Management
  • 1.1. CRL Account - First Time User Log In
  • 1.2. CRL Password (Self Service)
  • 1.3. How To: Sync your CRL Account on a CRL PC - Compliant Device Resolution
  • 1.4. How To: Sync your CRL Account on a BYOD Device - Compliant Device Resolution
• 2. CRL Account Quick Start Guide & Training
  • 2.1. CRL Account Quick Start Quide
  • 2.2. Sharing Files & Folders in Microsoft 365
  • 2.3. CRL Microsoft 365 How To Guides
• 3. CRL Email Accounts - Microsoft Outlook 365
  • 3.1. Email Access Overview
  • 3.2. CRL Account - Accessing Company Resources on an iOS Device
  • 3.3. CRL Account - Accessing Company Resources on an Android Device
• 4. DUO 2FA
  • 4.1. Endpoint Instructions (PC/Laptop)
  • 4.2. How to Transfer Duo Mobile to a New Phone
• 5. CRL Account OneDrive
  • 5.1. OneDrive
  • 5.2. CRL OneDrive Sync Instructions
• 6. CRL Phones
  • 6.1. ZAC Communicator User Manual (Version: July 2020) & Video Walk-Through
  • 6.2. CRL Conference Calls Setup through ZAC
  • 6.3. iPhone Configuration
  • 6.4. Android Configuration
• 7. CRL Software Management
  • 7.1. Software Policy, Baseline, and How to Request New Software
• 8. Printer & Bluetooth Device Setup
  • 8.1. Printer Setup
  • 8.2. Bluetooth Device Setup
• 9. Web Browser Tips and Troubleshooting
  • 9.1. Saving your Edge Bookmarks (Favorites)
  • 9.2. Saving your Chrome Bookmarks (Favorites)
  • 9.3. Clear Cache & Cookies - Microsoft Edge
  • 9.4. Updating DoD Certificates Using InstallRoot
  • 9.5. How to enable Internet Explorer Mode in Microsoft Edge - Microsoft Edge
• 10. Adobe Acrobat
  • 10.1. Acrobat DC Portal Request
  • 10.2. Acrobat DC First Log in
  • 10.3. Adobe Acrobat Please wait... error
  • 10.4. How to Encrypt and Password Protect Adobe PDF files
  • 10.5. How to send an encrypted email containing an Acrobat PDF file

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