CRL Technologies Inc. Employee Helpdesk



Use this portal to submit CRL IT support requests, track open requests, and access CRL knowledge articles. For NMCI/DoD/NVD support, contact your organization’s service desk.




NMCI / DoD / NVD (non-CRL users):

CRL IT cannot support NMCI/DoD accounts or NVD access. Please use your approved support channel:

NMCI: servicedesk_navy@nmci-isf.com
NESD: 1-833-637-3669


CRL Network Status:



Outlook: Normal


SharePoint/OneDrive: Normal


Teams: Normal



Updated: 12/22/2025


Quick Actions:
Submit a Request
Check on a Request




Microsoft 365 (GCC High) / Government Service Status:

For official service health details, use the Microsoft 365 Admin Center (Service health). External status pages may not reflect GCC High incidents.

Microsoft Cloud Status
Azure Status
M365 Updates

Highlighted Knowledge Book Pages


CRL IT - How To Guide ~ How to Transfer Duo Mobile to a New Phone
CRL IT - How To Guide ~ Endpoint Instructions (PC/Laptop)

Knowledge Tags


Knowledge Book Pages Rated Most Helpful


CRL IT - How To Guide ~ How To: Sync your CRL Account on a CRL PC - Compliant Device Resolution
CRL IT - How To Guide ~ Updating DoD Certificates Using InstallRoot
CRL IT - How To Guide ~ Clear Cache & Cookies - Microsoft Edge
CRL IT - How To Guide ~ Adobe Acrobat Please wait... error
CRL IT - How To Guide ~ CRL Account - First Time User Log In
CRL IT - How To Guide ~ CRL Password (Self Service)
CRL IT - How To Guide ~ How to Transfer Duo Mobile to a New Phone