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4.1. CRL-H First Time User Log In & DUO 2FA Setup Guide
Last updated: Wed Jan 2023 01:24 PM (EST)
Before you start, please have your cellphone available and a QR code reader app (if necessary).
To log into your CRL 0365 account follow these steps:
- Open a web browser and navigate to: https://www.office.com/
- Click "Sign in":
- Enter your CRL email address and click "Next":
- Enter your password (Contact the IT department or your team lead for your initial login password)
- Start the 2FA (DUO) setup:
- Select "Mobile Phone" as your preferred contact method and click continue:
- Enter your phone number in the space , check the box and click "Continue"
Choose your phone type :
Install the "DUO" App from App Store or Play Store
Open Duo App >> Choose "Add" >> Use QR Code
Use phone camera to scan the QR code
Green Check Mark indicates Scan was successful
Additional Settings: - Keep "Ask me to choose an authentication method" option
Click "Continue"
Successful enrollment:
TEST:
1) Click "Send Me a Push" (above)
2) The "Request ID" is sent to phone to verify Push notification (eg. 9ZQV)
This is a screenshot of a Push notification on an iPhone (note Request ID matches)
Click "Approve" to continue.
- For more information on setting up DUO on your Android device:
- For more information on setting up DUO on your iOS: