Home → CRL IT Reference Guide → CRL-H Office 365 Log In → CRL-H First Time User Log In & DUO 2FA Setup Guide

4.1. CRL-H First Time User Log In & DUO 2FA Setup Guide

Before you start, please have your cellphone available and a QR code reader app (if necessary).

To log into your CRL 0365 account follow these steps:

- Open a web browser and navigate to: https://www.office.com/

- Click "Sign in":

- Enter your CRL email address and click "Next":

- Enter your password (Contact the IT department or your team lead for your initial login password)

- Start the 2FA (DUO) setup:

- Select "Mobile Phone" as your preferred contact method and click continue:

- Enter your phone number in the space , check the box and click "Continue"

Choose your phone type :

Install the "DUO" App from App Store or Play Store

Open Duo App >> Choose "Add" >> Use QR Code

Use phone camera to scan the QR code

Green Check Mark indicates Scan was successful

Additional Settings: - Keep "Ask me to choose an authentication method" option

Click "Continue"

Successful enrollment:

TEST:

1) Click "Send Me a Push" (above)

2) The "Request ID" is sent to phone to verify Push notification (eg. 9ZQV)

This is a screenshot of a Push notification on an iPhone (note Request ID matches)

Click "Approve" to continue.

- For more information on setting up DUO on your Android device:

- For more information on setting up DUO on your iOS:

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