Action required: the new hire’s email account is not created until this request is answered. Replies after 3 business days may delay start-date readiness.
Standard CRL IT equipment (issued by default)
Equipment issued depends on the contract being supported and work location. The setup below is the default for onsite / Lex Park (AWX) staff; other contracts or remote roles may differ — note any exceptions under “Additional equipment required.”
1× Dell laptop · 1× docking station · 1× keyboard & mouse combo · 2× displays (dual monitor standard)
Standard CRL IT software (installed by default)
M365 core (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, OneNote) · Adobe Acrobat Reader · Edge, Chrome, Firefox · InstallRoot (DoD certs) · Zultys ZAC. Visio and Project provisioned case-by-case on approval. For non-standard software, also submit a separate Software request in HelpSpot.
Employee Helpdesk
IT support & knowledge base