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CRL-H General User Guide (GUG)

• 1. CRL IT Helpdesk Contact Information
  • 1.1. CRL IT TEAM Contact Information
• 2. CRL-H Log In
  • 2.1. CRL-H - First Time User Log In & DUO 2FA Setup Guide
  • 2.2. CRL-H - Initial O365 Setup
• 3. CRL-H Quick Start Guide
  • 3.1. CRL-H Quick Start Quide
  • 3.2. CRL-H - MICROSOFT 365 TRAINING
• 4. Password Guide
  • 4.1. CRL-H - Password Policy & Changes
• 5. EMAIL via O365
  • 5.1. Email Access Overview
  • 5.2. SPAM -- ProofPoint Quarantine Digests
  • 5.3. Setting up email on a Mobile Device via Microsoft Outlook on CRL-H
  • 5.4. CRL-H - Accessing Company Resources on an iOS Device
  • 5.5. CRL-H - Accessing Company Resources on an Android Device
• 6. CRL-H OneDrive
  • 6.1. OneDrive
  • 6.2. CRL-H OneDrive Sync Instructions
• 7. CRL Virtual Private Network (VPN)
  • 7.1. VPN Setup
• 8. CRL Phone
  • 8.1. ZAC Communicator User Manual (Version: July 2020) & Video Walk-Through
  • 8.2. CRL Conference Calls Setup through ZAC
  • 8.3. iPhone Configuration
  • 8.4. Android Configuration

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