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4.2. How to Transfer Duo Mobile to a New Phone

Last updated: Mon Apr 2024 05:07 PM (EDT)

Duo Mobile Account Migration

Step 1: Install Duo Mobile on Your New Phone

• Visit your app store (Google Play Store for Android or App Store for iOS).
• Search for "Duo Mobile" and download the app on your new device.

Step 2: Open Duo Mobile on Your Old Phone

• Open Duo Mobile on your old phone and navigate to the "Accounts" tab.
• Select the account you want to transfer.

Step 3: Tap on "Device Options"

• In the account details, tap on "Device Options."
• Choose "Export Accounts" and follow the on-screen instructions.

Step 4: Scan QR Code on New Phone

• Open Duo Mobile on your new phone.
• Tap on "Add Account" and scan the QR code displayed on your old phone.

Step 5: Verify and Complete Migration

• Verify the account transfer on your new phone by approving the notification on your old phone.
• Your Duo Mobile accounts are now successfully transferred to your new device.