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1.3. Syncing Your Work Device - Compliant Device Resolution
Last updated: Fri Jul 2026 01:27 PM (EDT)
CRL Technologies • IT Knowledge Base
Syncing Your Work Device
Windows 10/11 • Fixing compliance and work-app issues
Applies to: CRL-issued PCs running Windows 10 or later | Category: Devices & Compliance | Est. time: 5 minutes (sync up to 15)
If a work application is running slowly or behaving oddly, or you get a notification that your PC is out of compliance, syncing your device is the first thing to try. A sync pulls down any updates or policy requirements your PC may be missing. Use these steps on any CRL-issued PC running Windows 10 or later.
Sync your device
- On your device, select Start > Settings.
- Select Accounts.
- Select Access work or school.
- Select your work account, marked with a briefcase icon or the Microsoft logo.
- Select Info.
- Select Sync.
Note: The sync can take up to 15 minutes. Please be patient and let it finish before doing anything else.
Once the sync is complete, reboot your PC.
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