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8.2. Admin Access & Installing Software on Your CRL Computer

Last updated: Fri Jul 2026 03:27 PM (EDT)

CRL Technologies • IT Knowledge Base

Admin Access & Installing Software on Your CRL Computer

Requesting a one-time elevation for admin tasks
Applies to: CRL-issued PCs  |  Category: Devices & Access  |  Owner: CRL IT Team

On CRL computers, your everyday account runs as a standard user — it doesn’t carry full-time (“standing”) local administrator rights. When you need to do something that requires admin, such as installing approved software, you request a quick, one-time elevation. This article explains how that works.

How to install software or run something that needs admin

  1. Find the installer or app you need to run.
  2. Right-click it and choose “Run with elevated access.”
  3. Enter a short business justification (for example, “Installing X to do Y”).
  4. Complete the quick verification prompt.

That sends a request to IT. It won’t run right away — once we approve it, you’ll get a notification on your device and can go ahead.

What to expect

  • Everyday work: no admin needed — you work normally.
  • Installs and admin tasks: a quick approval step instead of instant admin — usually fast during business hours.
  • Every elevation is logged. That’s normal and expected — it’s part of keeping our systems and data secure.
Don’t see “Run with elevated access”?

Sync your PC, then try again:

  • Open the Company Portal app and choose Sync, or
  • Go to Settings > Accounts > Access work or school > your CRL account > Info > Sync.

Give it a few minutes to finish, then right-click the file again. If it’s still not there after a little while, re-sync once more or contact the Helpdesk.

Need help, or something not working?

Open a ticket with the Helpdesk: helpdesk@crltechnologies.com  |  crl.helpspot.com  |  301-304-7433


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