Adobe Acrobat — Quick Start Setup

Applies to: CRL staff licensed for Adobe Acrobat  |  Category: Applications  |  Est. time: 5 minutes

This quick start gets you signed in and using Adobe Acrobat (formerly Acrobat DC) with your CRL license. Be sure to read the important security note at the end before you start working with documents.

1. Open Adobe Acrobat

Double-click the Acrobat icon on your desktop.

2. Sign in with your CRL account

Create/sign in to an account using your CRL Technologies email address, then click Continue.

3. Verify your account

Your account/email can be verified two ways:

• Verification link: an email is sent with a link that verifies your account. You’ll still need to log in with your new Adobe ID to use the software.
• Verification code: you’ll also receive a code by email — enter it on the “Verify your identity” screen.

If successful, Acrobat starts and you can begin using the software.

If you see “account created but no license”

This message means you successfully created an account but haven’t been assigned a license.

If you believe you’ve reached this in error, contact the Helpdesk. The best way is to reply to the Software Request ticket you submitted to have Acrobat assigned to you.

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© CRL Technologies, Inc. — Internal IT Knowledge Base. For CRL staff use only.