Home → CRL IT General User Guide (GUG)

CRL IT General User Guide (GUG)

• 1. CRL IT Helpdesk Contact Information
  • 1.1. CRL IT TEAM Contact Information
• 2. New Hire IT Onboarding
  • 2.1. New Hire Onboarding
• 3. Password Guide
  • 3.1. Password Policy & Changes
• 4. Email via Microsoft Outlook
  • 4.1. Email Access Overview
  • 4.2. Email on your CRL Asset
  • 4.3. SPAM -- ProofPoint Quarantine Digests
  • 4.4. Email via the Web: Outlook Web App (OWA)
  • 4.5. Email via the Outlook App on a Mobile Device
  • 4.6. Saving Your Outlook .pst File
  • 4.7. Import .pst File into Outlook 365
• 5. CRL Virtual Private Network (VPN)
  • 5.1. VPN Setup
• 6. Zultys IP Phone
  • 6.1. iPhone Configuration
  • 6.2. Android Configuration
  • 6.3. CRL Conference Calls Setup through ZAC
  • 6.4. ZAC Communicator User Manual (Version: July 2020) & Video Walk-Through
• 7. CRL Personal and Group Folders and Data
  • 7.1. Personal Folders
  • 7.2. Group Folders
• 8. Printer & Bluetooth Device Setup
  • 8.1. Printer Setup
  • 8.2. Bluetooth Device Setup
• 9. 4th Floor Conference Room Tech Guides
  • 9.1. 4th Floor Conference Room 5
• 10. DoD Assets and Email
  • 10.1. DoD Email Quick Reference Guide
  • 10.2. Navy FlankSpeed & NMCI EMAIL Information
  • 10.3. Encrypted Email in FlankSpeed
• 11. DoD Common Access Card (CaC)
  • 11.1. CaC Personal Identity Verification (PIV) Activation Information
• 12. CRL Network Connectivity
  • 12.1. How to find your MAC Address - Windows 10
• 13. Adobe
  • 13.1. Acrobat DC Portal Request
  • 13.2. Acrobat DC First Log in
  • 13.3. Adobe Acrobat Please wait... error
• 14. Microsoft Outlook
  • 14.1. Calendar Sharing - Microsoft Outlook
  • 14.2. How to Change Fonts in Outlook
  • 14.3. How to Disable the "Focused" Inbox in Outlook
  • 14.4. Undeliverable Email Attachments - Microsoft Outlook
• 15. Microsoft Word
  • 15.1. Convert Word Documents to PDF
• 16. Microsoft PowerPoint
  • 16.1. How To Fix "Powerpoint Found A Problem With the Content
• 17. Web Browser Tips and Troubleshooting
  • 17.1. Saving your Chrome Bookmarks (Favorites)
  • 17.2. Saving your Edge Bookmarks (Favorites)
  • 17.3. SSL Certificate Errors - Internet Explorer
  • 17.4. Clear Cache & Cookies - Internet Explorer
  • 17.5. Clear Cache & Cookies - Microsoft Edge
  • 17.6. How to enable Internet Explorer Mode in Microsoft Edge - Microsoft Edge
• 18. Hardware How To
  • 18.1. Microphone Not Working (Windows 10)
  • 18.2. Dell Optimizer (Quick Screen Lock Issue)
• 19. InstallRoot (DoD Certificates)
  • 19.1. InstallRoot (DoD Certificates)
• 20. CRL Email Encryption Certificates
  • 20.1. Email Encryption Certificate Installation
  • 20.2. Exporting your Encryption Certificate (Private Key)
  • 20.3. Importing Your Certificate on another PC
  • 20.4. Encrypting Email Handshake in Outlook 2016
  • 20.5. Check Your Email Encryption Certificate Dates
• 21. Java
  • 21.1. Java - Process Flow for Applet Security Exception Error
  • 21.2. Java in Chrome (JRE Applet Issues)
• 22. Google Chrome Tips and Troubleshooting
  • 22.1. Adding the Windows Accounts Extension to Chrome Browser
  • 22.2. SSL Certificate Errors - Google Chrome
  • 22.3. Clear Cache & Cookies - Google Chrome
• 23. Cyber Security Tips for CRL Business Travel
  • 23.1. Cyber Security Tips when Traveling

CRL IT General User Guide (GUG): Printer Friendly Version